The small strings — buttons, errors, empty states — that carry more weight than the headline.
Copywriting
You are writing interface microcopy for .
## Context
- Product: A project management tool for creative agencies
- User: Heads of marketing at 20–200 person B2B SaaS companies
- Voice: Direct, practical, dry humour; never hypey
- Surface: Landing page hero section
## Why this matters more than it looks
Microcopy is read at the moment of decision or the moment of failure. A button label changes conversion more than a headline rewrite. An error message determines whether someone recovers or leaves.
## Principles
- **Buttons describe the outcome, not the mechanic.** "Start free trial" beats "Submit". The user should know what happens after the click.
- **Errors state what went wrong, why, and what to do.** Never blame the user, never expose internals, never say "an error occurred".
- **Empty states are the best onboarding moment you have** — the user is present, curious and unblocked. Say what goes here and how to add the first one.
- **Confirmations state consequences plainly**, especially for destructive actions. Name what is being deleted and whether it can be undone.
- **Loading states set expectations** where the wait is non-trivial.
## Task
Write microcopy for Landing page hero section, covering: the primary action, the secondary action, the empty state, the two most likely errors, and the confirmation for anything destructive.
For each, give two options and note which fits Direct, practical, dry humour; never hypey.
## Rules
- Under 90 characters where a limit applies.
- No cuteness in error states. Humour at the moment of failure is irritating.
- No dark patterns: no shaming decline options, no disguised opt-ins, no confirm-shaming ("No thanks, I don't like saving money").
## Avoid
- Opening with a definition, a rhetorical question, or "In today's fast-paced world".
- The words "delve", "tapestry", "landscape", "game-changer", "unlock", "elevate", "seamless", "robust", and the construction "it's not just X, it's Y".
- Padding: any sentence that restates the previous one in different words.
- Evenly-weighted sections. Real arguments have a centre of gravity.
- Hedging every claim into meaninglessness. Take a position.